Vista Me a New One - Microsoft Tries To Improve Vista's Image

I dislike when companies tell me that it is just my perception that is wrong. All I need to do is use their product and I will be much happier. Microsoft recently did a blind study in San Francisco (typical US city) where people watched videos of Vista.

Let me see. What other activities might be fun to watch but would be painful to actually implement? I love watching shows where people eat live insects or jump into sewer holes looking for the dirtiest job but that doesn't mean that I would enjoy the experiences.

Most of my computers are Macs but we do have an IBM sitting here that crashes at least once a day.. usually after one of the many upgrades Microsoft sends.

I think this information that they released should have been kept in house and used to make their software better not used to show that it is the user's fault. It is never the user's fault.

Users may be inexperienced. They many not know how to hook up the monitor properly but they are never the one at fault. If they are having problems, it is your fault for making the product too complicated.

Microsoft might be right, but they have much bigger problem on their hands. Word of mouth is stronger than any publicity campaign and if they want to change how people feel, they need to change their corporate mentality. We don't need Microsoft. We have Apple and Linux willing to take their place. Stop acting like the consumer doesn't matter.

Comments

Popular Posts